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Privacy Policy

🔐 Privacy Policy

At Lumora™, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

📊 Information We Collect

We collect personal information that you provide directly to us, including:

  • Name and contact details (email, address, phone)

  • Payment information (processed securely by our payment providers)

  • Order details and shipping information

  • Email preferences (if you subscribe to our newsletter)

We may also collect anonymized data (e.g., analytics, cookies) to improve your browsing experience.


🔐 How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Send order confirmations and updates

  • Provide customer support

  • Improve our website and services

  • Send marketing emails (only if you have subscribed)

We never sell or share your information with third parties except as necessary to provide our services (e.g., shipping carriers or payment processors).


🛡️ Data Protection

We use secure servers, encryption, and industry-standard practices to keep your data safe. Your payment details are handled only by trusted payment processors and are never stored on our servers.


📧 Your Rights

You can:

  • Request access to your data

  • Ask us to delete your information

  • Unsubscribe from marketing emails at any time by clicking “Unsubscribe” in any email

For any privacy-related questions, contact us at: support@lumora.com