At Lumora™, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
We collect personal information that you provide directly to us, including:
Name and contact details (email, address, phone)
Payment information (processed securely by our payment providers)
Order details and shipping information
Email preferences (if you subscribe to our newsletter)
We may also collect anonymized data (e.g., analytics, cookies) to improve your browsing experience.
We use your personal information to:
Process and deliver your orders
Send order confirmations and updates
Provide customer support
Improve our website and services
Send marketing emails (only if you have subscribed)
We never sell or share your information with third parties except as necessary to provide our services (e.g., shipping carriers or payment processors).
We use secure servers, encryption, and industry-standard practices to keep your data safe. Your payment details are handled only by trusted payment processors and are never stored on our servers.
You can:
Request access to your data
Ask us to delete your information
Unsubscribe from marketing emails at any time by clicking “Unsubscribe” in any email
For any privacy-related questions, contact us at: support@lumora.com